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Amazing location! Construction noise was brought to the staff and I my room was changed promptly! Now I have a bigger room with the excellent view! Great customer service! The only reason I didn't give 5 stars is because of the elevator. Other than that stayed here for three weeks and will definitely stay here again!
Yuliya
September 2024
Location was good for Royal Albert Hall
Lisa
June 2025
Great location, 5 minutes walk from Gloucester Road Underground Station, in a quiet road for Central London . Friendly, polite & welcoming staff on reception & in all areas of the hotel. It's a beautiful historic building, with lots of charm. The bedroom was a little small (room 215), however we were only staying one night, so it suited us & had everything we needed. Our room was very clean, as was the rest of the hotel. Very comfortable bed, we slept very well. Check out at 11 am was perfect. Relaxing, quiet & comfortable lounge/bar area, reasonably priced too. The portable air-conditioning unit was great, just what was needed on a warm evening. Very prompt message response via email to confirm lift & accommodate my request for a quiet room & fan due to the hot weather as this is a historic building without air-conditioning.
Dawn
July 2025
Great location, nice crisp bedlinen and comfortable beds. Sparkling clean bathroom. Has a great bar that stays open late if you like.
Wendy
August 2024
The history and connection with Queen Elizabeth and the Queen Mother. The clean well decorated and stylish interior and exterior. Warmth of the building the quality of the curtains and the plush cushions in the room. Marvellous breakfast with plentiful continental choice and a full English upgrade for a small fee. Loved the small pots of jam especially blackcurrant and cherry plus nice touch small pots of condiments. Pleasant and polite and deferential behaviours from all staff, reception, breakfast, door persons.
Julian
March 2025
I arrived early and the room i was offered was small and smelt badly. I asked if i could move to another room and this was easily dealt with by the staff. Gigi (head of Housekeeping) showed me a much nicer room with no smell and it made my stay very comfortable. GIgi was friendly and brought me water without asking for it.
Isabel
March 2025
My boyfriend and I stayed here for the Father John Misty concert and the location is pretty superb. Very close to the Royal Albert Hall, local restaurants and is in a very serviced area for busses and the Underground which made walking around really convenient. Room was pretty small but still clean and equipped with everything you need.
Josh
June 2025
Room was clean, provided more amenities than most hotels (fresh cool water, hair dryer, luxury bottles of shower toiletries), comfortable bed, tasty breakfast with good selection, friendly staff, great transport links and close to many places to get food.
Charlotte
May 2025
Perfect London location. Close to many key sights, but very secluded and quiet. The staff was warm and inviting. We got twin room as requested. Daily housekeeping.
Dimitrena
July 2025
Excellent location, comfy beds and very convenient for our visit to the Royal Albert Hotel. All the staff were very friendly and helpful. Good value for money.
Lisa
May 2024
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